Business communication skills are an essential element for financial professionals. This course will teach you how to apply persuasive skills and related knowledge in your work, to improve your performance in communication with clients or business stakeholders.
- Understand what is persuasion and the reasons that it is important in workplace
- Understand the qualities of great persuaders and the tips to achieve it
- Comprehend the techniques for creating good questions and handling objections
- Understand different modes of persuasion
- Understand the negative examples of persuasion and the proper way to address them
(eCPD: 3 hours)
*This course is only for online registration
*For new students to activate the eCPD training account, they have to register on this website and complete the identity verification. They can apply for online courses after the account is confirmed.
*Students will receive a confirmation email within 5 working days after successful enrolment (exclusive of Saturdays, Sundays & Public Holidays).
*Students should complete the eCPD programme before the course expiry date specified on the confirmation email. (i.e. generally within 3 months)
* Student must complete all parts of the course and pass relevant assessment(s) in order to obtain the e-Certificate of attainment issued by the Institute of Professional Education And Knowledge (PEAK) and earn specific CPD hours of the course.
*For E-learning CPD activities: Individual licensees can only earn CPD hours by taking the E-learning CPD activity once during the same Assessment Period. If an individual licensee repeats the same E-learning CPD activity in the same Assessment Period, the repeat one will not be counted.
