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Institute of Professional Education And Knowledge

Compliance Training Courses for Insurance Intermediaries Module 2 : Business Ethics (Insurance Agents)

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Course Code
PE4200809

Start Date: 
To Be Advised

Hours
3.0

Level
Short Course

Application Form

Email
peak@vtc.edu.hk

Enquiry: 28361922

    CPD Programme

Objectives: (This course provides Chinese objectives only)

本課程旨在重温保險業監管局及其他監管機構,對保險代理人的行為操守及商業道德的要求,藉此希望加強保險代理人的素質。

Contents:

Module 2: Business Ethics (Insurance Agents)

  • Code of Ethics by The Life Underwriters Association of Hong Kong
  • Best Practice Guidelines for insurance agents by the Life Underwriters Association of Hong Kong
  • Business Ethical Standards
  • Prevention of Conflicts Interest
  • Proper Handing of Customers’ Personal Data for the Insurance Industry
  • Ethics and Law
  • Professional Ethics and Corruption Prevention
  • Verifying Insurance Claims
  • Handing of Insurance Complaint Cases

Teaching Language

All classes are conducted in Cantonese, supplemented with English terminology. (Except courses are specified conducted in English)

 

Continuing Professional Development (CPD)/Continuous Professional Training (CPT) hours

IA CPD Hours (Ethics or Regulations)                 3

MPFA Non-core CPD Hours:                                 3

SFC CPT Hours:                                                     3

HKMA ECF CPD Hours                                          3

 

 

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