Objective
By the end of the workshop, participants should be able to
1.Understand and practise DISC behavioral analysis in reading people
2.Identify the characteristics of the four basic personality styles at a glance
3.Apply DISC personality model and interpersonal techniques to handle complex business issues
4.Enhance communication and personal effectiveness by mastering the interpersonal skills to handle people of different styles
5.Maximize productivity by using a DISC profiling tools and techniques at workplace
6.Support your personal growth by applying the DISC in daily life
Content
-.Behaviour styles and communication
-.Definitions of DISC :Dominance; Influence; Steadiness; Compliance
-.DISC profiling tools
-.Benefits of DISC behaviour analysis to you as an insurance & investment professional
-.Areas for DISC behaviour analysis in finance business to improve
-.Customer Service Improvement
-.Relationship handling
-.Increased Personal Effectiveness
-.Business networking
-.Motivation
-.Recruitment
-.Team building
-.Personality analysis by applying DISC Model
-.Analyzing public figures
