MPF Training Programme Module 11: Conduct Issues for MPF Intermediaries and the Development of the MPF System (2025)

MPF Training Programme  Module 11: Conduct Issues for MPF Intermediaries and the Development of the MPF System (2025)  

Part 1: Conduct issues on MPFIs

1. Cessation of unsolicited calls for marketing MPF-related products or services

• Background and reasons for the cessation of unsolicited telemarketing activities
• Continuous obligations of MPF Intermediaries (MPFIs)

2. Prevention of Corruption in MPF Business

• Probity requirements for MPFIs
• Anti-corruption publications issued by ICAC

3. Handling of applications for early withdrawal of accrued benefits on grounds of permanent departure from Hong Kong

• Standards of conduct expected of MPFIs’ handling on permanent departure claims

4. Compliance with CPD requirements and the relevant spot-checking exercise

• Ongoing continuing training requirements
• Spot-checking exercise for compliance with CPD requirements

Part 2: Updates on the Development of the MPF System:

1. Public consultation on MPF full portability

2. Information on abolition of MPF offsetting arrangement