Insurance Claims Module 1: Common Personal Insurance Claims Disputes

Course Code:

PE4200799

Start Date:

2025/12/15

Hours:

3.0

Level:

Short Course

Fee:

$330

Application Form Apply Now

Email:

peak@vtc.edu.hk

Enquiry:

28361922

課程目的 (This course provides Chinese objective only)

通過剖析本港常見的壽險、醫療險和其他個人保險索償爭議案例 :

- 讓學員知悉其於向客人提供意見時，應著重解釋披露某些重要事實的重要性，容易被客人誤解的承保及不保項目，和容易被客人忽略的被保險人(保單生效後)責任。

- 讓學員了解法庭及保險索償投訴局在推行裁決時所採用的多項原則，進而提升自身詮釋保險合約的能力。

課程對象

個人保險從業員

課程摘要

- 索償程序

- 下列類別的個案分析 : 沒有披露事實、保險合約的詮釋、違反保單條款或條件、賠償金額、不保事項

課程特色

課程中分析的個案多屬保險索償投訴局的投訴委員會曾經裁決過的個案。保險索償投訴局的。《公司章程》第82條(a) 及(b)款規定，投訴委員會會於裁決時，(有別於法庭) 有權考慮個案涉及的其他事宜，毋須死硬詮釋保單條款。

Teaching Language

All classes are conducted in Cantonese, supplemented with English terminology. (Except courses are specified conducted in English)

Continuing Professional Development (CPD)/Continuous Professional Training (CPT) hours

IA CPD Hours: 3

MPFA Non-core CPD Hours: 3

2025/12/15

Date: 15.12.2025
Time: 7:00pm-10:00pm
Duration:3 hours
Venue: 9/F, VTC Tower, 27 Wood Road, WanChai

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