Best Practices for Financial Products Intermediaries Module 3 – Market Practices and Customer Suitability Management I

Objective
 
The programme aims to review the important investment sales compliance in particular for structured investment products so as to reinforce the best practice on retail investment sales.
 
Upon completion of the programme, participants should be able to
- Comprehend the key contents of the sales compliance especially for structured investment products;
- Strike the balance between sales and customers’ best interests;
- Achieve the best selling practice
 
Content
 
Compliance with the “Code of Conduct for Persons Licensed by or Registered with the Securities and Futures Commission”, “Management, Supervision and Internal Control Guidelines for Persons Licensed by or Registered with the Securities and Futures Commission” and the “Code of Banking Practice”
- Customer profiling
    -  Know Your Customers
    -  Information you need
    -  Customer’s Investment objectives and constraints
    -  Risk profiling
    -  Client’s best interests
-.Product due diligence
    -  Suitability of recommendations
    -  Product presentation
    -  Reducing risks of product mis-selling
- Case Study