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金融产品中介人实务须知单元二：销售金融产品的合规要求（ 重点重温及最新修订）II
(此课程内容只提供英文版)
Programme Contents
• Part I – Introduction of the Hong Kong Monetary Authority - Code of Banking Practice
• Part II – Recommendations of Code of Banking Practice
• Relationship between institutions and customers
• Handling customer complaints
• Opening / Closing of accounts
• Operation of accounts
• Recovery of Loans and Advances
授课语言
除一些指定以英语授课的课程外,所有课程均以广东话授课,部份辅以英文专业用语
持续专业进修(CPD)/持续培训(CPT)时数
IA CPD Hours: 2 (Ethic or Regulations)
MPFA Non-core CPD Hours: 2
SFC CPT Hours: 2
HKMA ECF CPD Hours 2
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