This course aims to equip finance professionals in Hong Kong with the knowledge and skills needed to communicate effectively with and manage a multigenerational workforce. The course covers recognising the characteristics and communication preferences of different generations, understanding how generational differences influence team communication and collaboration, exploring effective ways to connect individuals across generations, and developing the skills required to manage multigenerational teams successfully.
Part 1 - Understanding Generational Diversity
Part 2 - Effective Intergenerational Communication
Part 3 - Managing an Intergenerational Workforce
(eCPD: 3 hours)
*This course is only for online registration
*For new students to activate the eCPD training account, they have to register on this website and complete the identity verification. They can apply for online courses after the account is confirmed.
*Students will receive a confirmation email within 5 working days after successful enrolment (exclusive of Saturdays, Sundays & Public Holidays).
*Students should complete the eCPD programme before the course expiry date specified on the confirmation email. (i.e. generally within 3 months)
* Student must complete all parts of the course and pass relevant assessment(s) in order to obtain the e-Certificate of attainment issued by the Institute of Professional Education And Knowledge (PEAK) and earn specific CPD hours of the course.
*For E-learning CPD activities: Individual licensees can only earn CPD hours by taking the E-learning CPD activity once during the same Assessment Period. If an individual licensee repeats the same E-learning CPD activity in the same Assessment Period, the repeat one will not be counted.
