Objective
By the end of the workshop, participants should be able to
1. Understand and practise DISC behavioral analysis in reading people
2. Identify the characteristics of the four basic personality styles at a glance
3. Apply DISC personality model and interpersonal techniques to handle complex business issues
4. Enhance communication and personal effectiveness by mastering the interpersonal skills to handle people of different styles
5. Maximize productivity by using a DISC profiling tools and techniques at workplace
6. Support your personal growth by applying the DISC in daily life
Content
- Application of the DISC profiling techniques in the Selling Context
· Salesmanship
· Account development
· Customer relationship management
· Sales management system
· Case Study 1:Sales
· Case Study 2:Account Development
- Critical success factors for DISC behaviour analysis
