(This course provides Chinese introduction only)
課程目標
人類的溝通模式並不單靠語言和文字的表達，相反，根據專家的研究及分析所得，人與人的日常溝通九成以上都是倚靠非語言〔或稱身體語言〕的。身體語言包括外觀儀表、聲線語調，以至社交禮儀等所有非語言表達的訊息。儘管非語言比語言溝通在傳遞訊息中所佔的比重為多，但卻往往容易被人忽略，原因是人們通常傾向重覆一些慣常的動作和行為，習以為常後便不易察覺到要改善的地方。試想象一些你敬佩的成功人士，他們的儀態打扮、舉手投足，每每都讓人留下深刻而美好的印象。事實上，在現今激烈競爭的工作環境下，要取得更大的競爭優勢，要在同事、上司、客戶心中留下良好的印象，甚或要達致更有效的溝通，你都需要同時具備優秀的非語言講通能力，以提升個人的專業形象。本工作坊會是你的鏡子，讓你看清楚自已的身體語言特徵，從而加以改善，於完成課程後，你的社交魅力將會是「不言而喻」的美好！
完成課程後，學員應能
-.瞭解非語言溝通的重要
-.學習如何運用非語言溝通的技巧，藉以改善人際關係
-.以身體語言加強個人的專業形象
內容
1.商業禮儀簡介
2.非語言溝通的智慧
-.溝通的原則
-.社交距離
-.開門的禮儀
-.握手
-.有效發送非語言訊息
-.站立、坐姿
-.聆聽
-.態度
-.飲食禮儀
-.練習
Enrollment
- Enrollment of virtual CPD programmes can only be made through VTC’s Continuing & Professional Education website (https://cpe.vtc.edu.hk/en). The programme fees must be paid online by Credit Card (Visa / Master). Only enrollment with completed information and payment will be processed.
- Applicants should upload* a copy of your Hong Kong Identity (HKID) Card / Passport / Travel Document, or valid visa / entry permit for study issued by the Immigration Department of the Hong Kong Special Administrative Region (HKSAR) during the enrollment process for identity verificationpurpose. The uploaded image should only show your full name in both English and Chinese with your photo. Other personal information must be covered.
* File size shall be less than 4 MB. File format shall be in jpg, jpeg, pdf or png.
- All places are allocated on a first-come-first-served basis. Incomplete forms and forms received without payment will not be processed.
Notification of Class Commencement
Successful applicants will be notified of the class confirmation and relevant information by email at least 7 working days## before class commencement. Login information including Meeting ID and Passcode, and Student Login ID will be sent to students by email 3 working days## before class commencement. Please contact us at 2836 1906 if you do not receive the notification and/or login information 3 working days## before the class commencement.
## Working days (exclusive of Saturdays, Sundays and Public Holidays)
Applicants should ensure their digital devices be equipped with a video camera and connected to a stable network before enrolling the virtual CPD Programme.
Students are required to show themselves in front of the camera throughout the lesson, otherwise the CPD / CPThours will be deducted.
Certificate
Students who have participated in PEAK’s CPD short courses via virtual classrooms and achieved an attendance rate of 80% or higher may download their certificates from PEAK’s website (www.peak.edu.hk) starting from the 6th working day upon completion of the respective courses. The certificates shall be downloaded within three months from the date of course completion.
Please note that students should choose to download their certificates from our website or have their certificates sent by ordinary post during the online application process. Once students have chosen the mail delivery option, they will not be able to download their certificates via online means. The certificates will be sent to their registered local correspondence address within 14 working days from the date of course completion. PEAK will not be responsible for any loss in mailing.
