(此课程内容只提供英文版)
Introduction
This course will provide you with an clear overview of robotic process automation including Robotic Process Automation history, benefits, challenges, industries where RPA fits most, and an overview of current RPA tools and functions. The goal of this course is to help you see the big picture of RPA and learn the best practice in the implementation of RPA in your company. In the hands-on session, each participant will install an RPA tool to explore its capabilities, and develop an RPA application for data input automation.
Target Audience
- Anyone who wants to improve their competitiveness in office job
- Management or workflow specialist who wants to improve their business earning potential and enhance their workflow automation
Pre-requisite
- Be familiar with the role of MS Office and websites in daily office work
Content
Day One (5 hours)
- Introduction to Robotic Process Automation (RPA)
- RPA Overview
- Latest Market Development of RPA
2. RPA Best Practice
- RPA Project Management Cycle
- RPA Return on Investment Estimation Method
- RPA Control and Audit practices
Day Two (5 hours)
- RPA Use Case
- Finance Operations
- Logistics Operations
- Customer Services Operations
- RPA Hand-on
- Introduction to RPA Development Tools
- Installation of RPA Community Version
- RPA First Robot Development
- RPA for collecting online data
RPA for entering Customer Information