After the course, participants should be able to understand the outline of various methods of dispute resolution involving putting the dispute into the hands of a neutral third party and to apply the most suitable resolution processes.
内容 (此课程内容只提供英文版)
-.Overview of Alternative Dispute Resolution -.Advantages & disadvantages of Negotiation, Mediation, Arbitration -.Features, techniques, mechanisms & process of ADR -.Insurance Claims Complaints Bureau