Objective
The programme aims to
- Enable participants to understand the principles and applications of Neuro-Linguistic Programming (NLP);
- Build up and enrich mindset of the participants for success;
- Enhance participants’ influential power to have high impact communication and interpersonal effectiveness (i.e., rapport skills, persuasion, motivation);
- Equip participants with skills and techniques to enhance personal effectiveness by using NLP models
Content
Part 1: Human Communication Model
· The secret of communication
· Elements of communication
· Emotional Communication Method: ABCD Model
· Sharp Calibration Skills
· Effective Body Language
· Mind-reading through eye movement
Application of NLP communication techniques by insurance intermediaries (Case Study & Skills Practice)
Part 2: Effective Communication Skills
· Mind-reading through tone & manner – Understanding the real meaning behind speech
· Outframing
· Deframing
· Metaphor
· Reframing
· Open Questioning
· Powerful persuasion skills for insurance practitioners
· Listening skills
Application of NLP communication techniques by insurance intermediaries (Case Studies & Skills Practice)
