Programme Information
Business communication skills are an essential element for financial professionals. This course will teach you how to apply persuasive skills and related knowledge in your work, to improve your performance in communication with clients or business stakeholders.
- Understand what is persuasion and the reasons that it is important in workplace
- Understand the qualities of great persuaders and the tips to achieve it
- Comprehend the techniques for creating good questions and handling objections
- Understand different modes of persuasion
- Understand the negative examples of persuasion and the proper way to address them
(eCPD: 3 hours)
*This course is only for online registration
*For students who have enrolled in the Continuous Professional Development Programme (CPD) at PEAK, they can apply for online courses directly on this website.
*For new students to activate the eCPD training account, they have to register on this website and complete the identity verification. They can apply for online courses after the account is confirmed.
*Students will receive a confirmation email within 5 working days after successful enrolment (exclusive of Saturdays, Sundays & Public Holidays).
*Each participant has to complete the whole course and thereafter to pass the assessment for successfully downloading of the completion e-certificate awarded by PEAK of VTC.
