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Sales Essentials for Financial Professionals Module 2: 12 EQ Items of Selling
Objective (This course provides Chinese objective only)
於完成課程後，學員應能
1. 掌握如何運用高效” High I.M.P.A.C.T.”式銷售
2. 理解客戶需求，尋求全贏方案
3. 掌控自我情緒，提升EQ、自我激勵
4. 建立與Y世代年青成員共融的銷售團隊
5. 掌握如何運用教練技術”Meta-Coaching”式銷售
6. 管理和激勵銷售團隊，達致共同成功的目標
Content (This course provides Chinese contents only)
1. 客人要些什麼
2. 12種成功的工作EQ
3. 自我察覺
a. 情緒醒覺
b. 精確自我檢視
c. 建立自信心
4. 自我規範，自律
a. 自我主管
b. 信賴度
c. 可靠性
d. 適應力
e. 創意
5. 激勵動機
a. 成就驅動
b. 承諾度
c. 主動積極
d. 樂觀
Teaching Language
All classes are conducted in Cantonese, supplemented with English terminology. (Except courses are specified conducted in English)
Continuing Professional Development (CPD)/Continuous Professional Training (CPT) hours
IA CPD Hours: 3
MPFA Non-core CPD Hours: 3
SFC CPT Hours: 3
HKMA ECF CPD Hours 3
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