The programme aims to - Enable participants to understand the principles and applications of Neuro-Linguistic Programming (NLP); - Build up and enrich mindset of the participants for success; - Enhance participants’ influential power to have high impact communication and interpersonal effectiveness (i.e., rapport skills, persuasion, motivation); - Equip participants with skills and techniques to enhance personal effectiveness by using NLP models
Content
Part 1: Human Communication Model · The secret of communication · Elements of communication · Emotional Communication Method: ABCD Model · Sharp Calibration Skills · Effective Body Language · Mind-reading through eye movement Application of NLP communication techniques by insurance intermediaries (Case Study & Skills Practice)
Part 2: Effective Communication Skills · Mind-reading through tone & manner – Understanding the real meaning behind speech · Outframing · Deframing · Metaphor · Reframing · Open Questioning · Powerful persuasion skills for insurance practitioners · Listening skills Application of NLP communication techniques by insurance intermediaries (Case Studies & Skills Practice)
Teaching Language
All classes are conducted in Cantonese, supplemented with English terminology. (Except courses are specified conducted in English)
Continuing Professional Development (CPD)/Continuous Professional Training (CPT) hours