Operational Risk Management
Tel: 2836 1863
Email: johntsang@vtc.edu.hk
Miss Vivian Pang (Programme Secretary)
Tel: 2919 1545
Email: vivi7756@vtc.edu.hk
Module Intended Learning Outcomes:
On completion of the module, students are expected to be able to:
- diagnose and assess risks within and across operational areas in a wide range of organizations;
- devise approaches to handle and manage the identified operational risks; and
- evaluate the effectiveness of strategies for managing operational risks according to organizations’ specific requirements and the future trends of the business environment.
| Learning Contents |
- Organization model - Operation management - Integrating operational risk management into an operation’s culture |
- Techniques like checklists, matrices, flow charts, HAZOPs, etc. - Risk survey ofproperty and liability risk, of major operational exposures - Risk register |
- Subjective and objective assessment and analysis of identified risks - Modelling and measuring risk, including hazard indices, risk modelling and forecasting, use of statistical techniques and probability theory, etc. |
- Evaluation of operational risk control options, including cost-benefit analysis - Managing Specific types of risks, including projects, environment, information security and fraud, occupational health and safety, outsourcing, privacy, cyber, reputation, etc.
|
- Managing operational risk - Impact and critical issues in managing operational risk |
(此課程內容只提供英文版本)
- This course has been included in the list of reimbursable courses under the Continuing Education Fund. The mother course (Postgraduate Diploma in Insurance in Risk Management) of this module is recognised under the Qualifications Framework (QF Level 6)
- CEF Course Code: 33Z137287
- Reimbursement requirements: CEF claimants would be eligible for fee reimbursement upon their successful completion of any of the module from Postgraduate Diploma in Insurance in Risk Management, with the fulfillment of both the minimum attendance requirement of 70% AND passing the module at 50% or above, subject to the prevailing CEF rules and procedures. For details, please visit CEF Website at https://www.wfsfaa.gov.hk/cef .
****
Postgraduate Diploma in Insurance in Risk Management (PgDIRM) Mentorship Scheme
Introduction
The Objective of this Mentorship Scheme is to provide a platform for continuing students of PgDIRM to learn from seasoned industry personnel working in Insurance or Risk management industry for the purpose of their career development as a guided learning for sustainability of the profession in Insurance and/or Risk management through consultation and experience sharing.
Mentoring is an interaction process that provides opportunities for the mentors and mentees to experience, shareand learn from each other's gifts and talents. It is believed that students have much to learn and gain insight from association with mature, prudent and prominent people in the community. The mentor-mentee relationships will have a profound influence on the students' personal growth, career development and even life values. Through mentor-mentee connections, mentor shares professional practice and information, offers advice, and teaches the mentee, and on the other hand, mentee brings in new questions, ideas and enthusiasm to the mentor. Consequently, the mentor-mentee becomes a beneficial process both for the mentor and mentee.
Anything discussed during the mentor-mentee relationship is to be maintained confidential.
Any queries, concerns or complaints, including the need for temporary suspension of this Scheme due to conflict of interest like mentor happens to be the PgDIRM lecturer of the mentee have to be discussed with PgDIRM Programme Director as soon as possible for necessary actions.
Mentors and mentees are given the discretion to decide on the mentorship arrangements and meetings.
While no specific rules are in place, the mentors and mentees are encouraged to meet at least four times throughout the year, apart from regular phone / email communications, so that the objectives of the Scheme can be fulfilled. Some of the useful tips of mentor and mentee can refer to programme guidelines whenever applicable as per https://www.hkicpa.org.hk/mentorship or https://www.mentorship.hku.hk/daao/index.php/faq/.
Application Process
Any persons who are interested to become Mentor/ Mentee (PgDIRM continuing student) should send the following information in soft copies to PgDIRM Programme Officer:
• 2-page resume / CV with contact email and mobile phone
• objectives of what he/she expects to achieve by participating in this Scheme as mentor/mentee and the most relevant fields (in order of priority like motor claims, product liability underwriting, etc. ) for basis of matching
Mentees’ applications are accepted on a first-come-first served basis, subject to a successful matching process for a period of one year of the Mentorship Scheme and upon expiry, can be applied again for different fields of career interest.
To facilitate the mentees to reflect what they have gained from the Mentorship Scheme, mentees will be asked to submit a half-yearly report. Mentors and mentees are always welcome to share with us their mentorship experience and remarkable moments from time to time
Mentees are expected to:
• take initiatives to contact your mentors and propose your own objectives and activities
• stay in close interaction throughout the mentorship period
• collaborate with your mentor and make yourself available for mentorship activities
• keep your mentor posted about your schedule
• present with appropriate manner and attitude when participating in mentorship activities
| 2026/05/07 | Date: May 07, 14, 21, 28 Jun 04, 11, 18, 25 Jul 02, 09 (Thurs) Examination: 23-July-26 Time: 18:45-21:45 |